AUSTRALIA
“ This really enhances the overall customer experience while improving our operational efficiency ,” said Roberts .
But it ’ s not just technological advances that aid in meeting this target — it ’ s also ensuring that the right team is in place for the task at hand .
“ In our business , it ’ s definitely critical to get the right people and then to motivate them and develop them . We have good people from the industry knocking on our doors to join us . To me , this is the sign that we are on the right path ,” Roberts added .
The importance of change for the future CourierPlease ’ s ability to evolve not only makes it stand out from other companies in the industry , but it gives the company a firm foothold for the future .
“ We are an organization that embraces change and thrives on it ,” said Roberts .
For the future , CouriersPlease is aiming to be the exceptional leader in eCommerce by delivering the best customer experience .
Roberts added , “ Specifically , the company plans to be the preferred supplier of choice — whether ordering takes place out of the United States , the United Kingdom , China or Australia . With the growing importance of eCommerce and the consumer / B2C market , many companies face a pain point with customers not available at the point of delivery . CouriersPlease wants to provide the solution to this .”
Company Information
INDUSTRY
Supply Chain
HEADQUARTERS
Rosehill Industrial Estate , Building C South , Level 1 , 5-7 Shirley Street , Rosehill New South Wales Australia , 2150
FOUNDED
1983
EMPLOYEES
1100
REVENUE
130 million
PRODUCTS / SERVICES
specialised metropolitan parcel delivery business www . couriersplease . com . au 143