UTL
EUROPE
Today , the company not only supplies all of the above , but every consumable item on the van ; even the ladders and the engineer ’ s work uniform and boots . UTL also sources the entire fleet of vans and converts them for Sky ’ s needs .
Winter said : “ Literally everything that is on the road , bar the engineer , is supplied by UTL . These days the relationship is unrecognisable from 2004 ; the heart of it is still a forward logistics operation . Sky services the customer ’ s needs via the mobile engineers , so we were originally sending them out so they could just do installations and repairs in Sky customers ’ homes .
“ Nowadays when they finished working on site everything is returned to us ; we do a 23-part sortation process . So if there is a broken set top
350 staff are employed at the Tamworth facility SUPPLIER PROFILE
DPD UK
DPD is the nation ’ s favourite express parcel carrier , providing a range of delivery services , including home delivery . DPD ’ s award winning Predict service ensures more , right first time deliveries by advising customers in advance , by text or email , of the hour in which , their parcel will arrive . If the hour is not convenient , the customer can then use the text or email to rearrange delivery to a neighbour ’ s property , a local DPD Pickup shop , safe place or to another date . Predict also includes Follow My Parcel , which provides customers with the ability to see their delivery driver ’ s progress on a map and also provides them with an eventual 15 minute delivery time slot . DPD also offers a Sunday Service providing a full collection and delivery service 7 days a week . www . utl . co . uk 93