LEADERSHIP
36 ogy nettle has certainly catapulted the business in front of a number of its competitors . But when asked what he considers to be the most important factor in the organisation ’ s success , he answers without hesitation .
“ It ’ s the people ; it is genuinely some thing the company prides itself on and we consider absolutely integral to our success . We ’ re a company that communicates really clearly with our people , and getting around Europe and meeting them is my favourite part of my job .”
Cawston says the company makes it a priority to promote from within – something he himself can attest to having risen through the ranks . “ We are clear with our people that if they grow , so do we . We are developing programmes for new talent and that is clearly very important , but more than that is retaining our existing talent , and that can only be achieved by a positive culture in the organisation that we work on daily .
“ 60 % of our team leaders have been promoted from warehouse operatives . And in the UK , we have an award-winning apprenticeship and graduate pro-
SEPTEMBER 2018