UK GOVERNMENT
“ We will continue to work closely with academia and the science industry across the world . This was a global pandemic and needed a global response .”
It ’ s fair to say that when Jacqui began her role in NHS Test & Trace , it was a crisis response unit . There was no end-to-end process , no operating model and no team . They started from scratch and had to scale activities to contain the virus and then test the entire UK population . This already pressurised situation was magnified by constant pressure and scrutiny .
“ We have been under relentless scrutiny from the media , audit committees and legal challenges ,” says Jacqui , “ but we knew that what we were delivering was the roadmap out of lockdown and we were saving lives .
“ I am immensely proud of the work and achievement of Test & Trace and being part of the COVID response team . We often remind each other when it gets tough that this is something you can be proud of for life .”
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