AI IN SUPPLY CHAIN conveyor line , you realise you ’ re going to miss your service-level agreements on shipping to certain stores – a warehouse manager has to deal with all of that .
The idea of a warehouse agent is that it ’ s trained on all the knowledge of how the warehouse works . It ’ s connected to all the people because they walk around with scanning guns ; it ’ s connected to all the robots and conveyor belts ; it can see the lorries coming in and out ; it can see all the work that needs to be done in terms of orders going to stores ; and it helps the warehouse operator see everything and orchestrate it in real time as an agent .
But , crucially , the agent is connected to smart technology . It ’ s like giving Gen AI a calculator for the supply chain – that ’ s our solvers , our predictive ML . We ’ ve married the two and connected it to the systems it needs to help manage , so you get closer to what looks like an autonomous supply chain and , in this case , an autonomous depot . That ’ s the big opportunity around AI for us , but
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