AI IN SUPPLY CHAIN
these agents have to be trusted because tiny mistakes in the supply chain have huge consequences .
Q . AMID TURBULENT TIMES , HOW ARE YOU AND BLUE YONDER HELPING CLIENTS PREPARE FOR FUTURE SUPPLY CHAIN CRISES ?
» We ’ re helping our clients harness AI to dramatically optimise their operations and drive the effectiveness of their people . But , stepping back , the other big part of what we ’ re doing is giving them a supply chain system that ’ s more joined up that allows them to be more agile and responsive to risks and opportunities driven by this age of uncertainty .
Two things fundamentally determined how companies architected their supply chains over the last 30 years . On the supply side it was leveraging China as the factory floor for the world , powered by globalisation , coupled with just-in-time supply chains . All the shocks of the pandemic , climate change and regional conflict have proved that it wasn ’ t a very resilient architecture . On the demand side it was the emergence of digital technology , e-commerce , personalisation , the preference for ethical consumption , and that dramatically changed the way supply chains have to operate . They were built to efficiently ship pallets to stores in the last mile – not individual parcels to a customer ’ s home , not to mention the billions of pounds worth of merchandise coming back the other way .
60 February 2025