“ We’ re going to see a big push for companies to digitise a lot of their supply chain planning processes”
Igor Rikalo, President and Chief Operating Officer, o9
Q. WHY DO YOU THINK ENTERPRISE INTELLIGENCE IS IMPORTANT TO SUPPLY CHAIN RESILIENCE?
» You can think about the enterprise in terms of being a people process.
Technology is one traditional way where we look at the enterprise or what the enterprise does to serve their customers. Another way to look at it is to look at the enterprise as a series of decisions to be made and some decisions are very tactical.
Where do I send this truck tomorrow? In which stores do I put my product in from this distribution centre? Some of them might be a little bit a medium horizon in a sense – what are the promotional
118 February 2026