executives of the company personally to explain the mission and gain their support for it .
• COMMUNICATION – frequent updates to my entire team about the progress of each of the initiatives and over communicate why they were important , how they contributed to the mission and how our value would connect and contribute to FedEx ’ s overall value for our stakeholders ( employees , customers , and shareholders ).
• ACCOUNTABILITY – commit to the team to train and coach them as much as possible so they could become worldclass sourcing and procurement members but hold them to a very high level of accountability .
• TRANSPARENCY – create measurement systems for our team , both qualitative and quantitative ; act with data and drive relentlessly to root cause and corrective actions for issues we uncover as we perform our work and deliver our value .
supplychaindigital . com 31