services are in-house , which means they ’ re dependent on a handful of expensive drivers who aren ’ t always available or can only go so far . Or they use a large gig-fleet service , with great coverage and availability but with a level of customer service that might not reflect the business ’ s brand image .
The solution is to balance having a delivery service that reflects the brand ' s value with the availability and coverage of a giant on-demand fleet .
72 January 2023