15.8 %
The projected share of all US retail sales expected to be returned in 2025
1.4x
Online purchases are this much more likely to be returned compared to in-store purchases
Turning waste into opportunity Reverse logistics managers must also consider geopolitical risk management into supply chain planning. Tariffs, regulatory changes and global transport delays require flexibility and comprehensive visibility. Investing in AI-powered returns forecasting and supply chain transparency tools enables businesses to anticipate disruptions and adjust swiftly.
“ In a linear economy,” adds Herman,“ products move one way from factory to consumer to landfill.
164 January 2026