Supply Chain Digital Magazine July 2024 | Page 157

Gen AI presents new possibilities It comes as little surprise to hear of the growing influence of AI within modernday warehouses and distribution centres .
When it comes to Generative AI , tools like ChatGPT and Google Bard are already revolutionising the technology landscape and , unlike previous AI applications , they are far more accessible to the masses . Tim points to predictions that , within two years , 10 % of global data will come from Gen AI and , by 2025 , it will contribute to the creation of 90 % of company reports .
Now , the emerging tech is being explored for integration into WMS .
“ WMS applications are evolving to include more customer-facing features and , while some already incorporate AI-like functions for decision-making , Gen AI presents new possibilities ,” Tim goes on .
These possibilities , to name a few , include interactive training methods , intuitive user interaction , advanced queries and reporting , enhanced customer interaction , improved workflows and modelling , demand planning , better collaboration and accelerated product development .
SOTI is itself harnessing the power of AI , collaborating with researchers ,
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