Q . HOW IMPORTANT IS IT FOR WORKERS TO BE GIVEN THE FREEDOM TO FOCUS ON VALUE- ADDING TASKS , AS OPPOSED TO MORE MONOTONOUS WORK ?
» It ’ s very important because of what I ’ ve already mentioned in terms of labour shortages . To achieve the same visibility and same results , you need a lot more people – but they don ’ t exist . We ’ re talking about routine and monotonous tasks , which are not the types of things that people are happy to do . They prefer to be upskilled and to be involved in more exciting processes that achieve results much faster . And customers are delighted too because they can see full visibility of their stock .
Q . HOW IS IRON MOUNTAIN PREPARING FOR SUPPLY CHAIN CRISES OF THE FUTURE ?
» It ’ s a matter of ‘ when ’ rather than ‘ if ’ the next supply chain crisis is going to happen . Because of our expansion and our growth , we always have the facilities
22 November 2024