EXECUTIVE INSIGHT
CREDIT : MICHAEL COCKERSHAM available to support our customers . And because of the way we work with customers and other 3PLs , and the level of flexibility we offer , we ’ re always there to add strength and resilience to supply chains .
Q . WHAT TECHNOLOGICAL INNOVATIONS IN THE SUPPLY CHAIN SPACE ARE YOU MOST EXCITED ABOUT ?
» It has to be the use of AI , which , of course , everybody is talking about . We have a committee within the company that specialises in AI . It ’ s open to all 27,000 employees in the company to suggest ideas and talk about how their jobs could improve , how we could better serve our clients using AI , from the most mundane task to something that could be quite groundbreaking . We have quite a few ongoing initiatives in this area at the moment , but one of them is focused on supporting colleagues in warehouses with their processes by accelerating training . If , at any point , they get stuck
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