Supply Chain Digital Magazine October 2025 | Page 157

AI

Robotic Process Automation( RPA) is reshaping supply chains worldwide, becoming a powerful force within global logistics. As companies face rising complexity, pressure for quicker delivery and high consumer expectations, RPA presents itself as a way to rethink workflows by automating repetitive and time-heavy tasks. This approach can unlock hidden inefficiencies, cut costly errors and free up people to focus on higher-value problem-solving and strategy.

More than half of all companies already use RPA, with many more preparing to join them according to Deloitte. The benefits of this shift go far beyond cost savings as 86 % of companies report improved productivity and almost 90 % of employees feel more satisfied as automation removes mundane activities from their workflow.
As CSCOs navigate the unpredictable world of supply chains, RPA stands as a critical partner – crucial to how companies compete and grow in this fast-paced climate.
Understanding RPA in supply chains RPA uses software robots( bots) to handle rule-based, repetitive tasks ranging from order processing to invoice checks. Bots carry out these tasks with greater speed, accuracy and without hesitation, cutting human errors.
RPA can manage an order from start to finish, checking the consumer’ s details, producing the shipping label and updating systems without delay. It then keeps supplier contracts in
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