CASE STUDY
Procter & Gamble( P & G) is transforming its global supply chain with RPA. It is reinvesting in digital tools that streamline operations and improve cash productivity.
RPA now automates repetitive supply chain tasks such as order processing, inventory management and ledger work. These virtual assistants not only replace manual effort but also expose duplication across processes, enabling major cost reductions in manufacturing, logistics and stock management. The shift is also expected to reduce P & G’ s non-manufacturing workforce by about 15 %, up to 7000 roles, lowering operational costs.
“ We’ re focused on cash productivity,” explained CEO Jon Moeller.“ Now the company is deploying the freed-up cash to implement robotic process automation, a type of intelligent software that replaces white-collar roles … That delivers on a key pledge that P & G made
158 October 2025