THE SUPPLY CHAIN INTERVIEW
“Leaders in this industry need to understand not only how goods move, but also how trade policy, customer expectations, technology and geopolitics influence business decisions”
Daniel Carrera President EMEA UPS
The past few years have seen significant transformation in the logistics sector, but by listening to the customer, UPS has been able to adapt to current demands and modern concerns. Logistics is not as straightforward as moving an item from one place to another, but involves tight networks, spanning thousands of miles and navigating the turbulence of technology and geopolitics.
Daniel, however, says that finding resilience does not have to be complex:“ My experience has shown me that resilience comes from staying close to customers, listening carefully to their challenges and building solutions that can help them adapt as circumstances evolve.”
In the past, supply chains were focused on ensuring efficiency. Now, the industry understands the importance of resilience. As ongoing turbulence has transformed the world, businesses need to be able to evolve alongside disruption.
UPS is dedicated to helping customers navigate these volatile waters, with investments into digital capabilities, healthcare infrastructure and its complex network of warehouses, drivers and manufacturing locations. In recent years, healthcare logistics have become a growing priority for organisations, with the need for reliable cold-chain solutions.
As a result, Daniel and his team have announced ongoing investments of more than US $ 2bn across UPS’ s International,
42 October 2026