SupplyChain Magazine April 2018 | Page 21

“ OUR DIGITAL TRANSFORMATION IS UNDERWAY AND DEDICATED TO REDUCING COMPLEXITY AMONG EXISTING TECHNOLOGIES AND ENSURE SCALABILITY TO SUPPORT FUTURE GROWTH AND BUSINESS NEEDS ”

— Ed Clarke , Managing Director of Hub Operations , FedEx Express UK
increased acceptance to buying and selling products and services through handheld devices , computers and email are becoming obsolete . “ SMEs need to stay on top of new platforms and advancements to retain their competitive edge and continue reaching a global audience ,” cites Clarke . “ It ’ s no longer good enough to just have a website ; businesses need to have a mobile platform to prevent losing out .”
Clarke is responsible for ensuring FedEx provides the very best operational platform to consistently deliver outstanding levels of service for its customers . “ With 15 years ’ experience in the logistics sector , I strongly believe the company ’ s biggest asset is our team members ,” he believes . “ We consequently place a priority on them , in order to deliver industry leading results and grow profit .”
Clarke concludes : “ Our digital transformation is underway and dedicated to reducing complexity among existing technologies and ensuring scalability to support future growth and business needs . IT modernisation and simplification will enable us to focus our resources on delivering relevant customer solutions that connect people and possibilities around the world .”
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