break any ecommerce merchant .”
Speaking now to Supply Chain Digital , he adds : “ The ecommerce demand is definitely increasing , and remember we really are still at the very early stages – we once again witnessed record ‘ peak ’ volumes last year and I am sure we will see the same this year . The key is to plan , plan and plan again .”
There can be no doubting Briton ’ s passion and he does not try to hide his excitement at the potential for innovation in what is a growing space .
Omni-channel sales is one area which is becoming an increasing point of focus for all of the big logistics companies , with DHL recently opening fulfilment centres in Australia and Hong Kong to supplement its operations .
According to DHL research , omnichannel shoppers spend 15-30 %
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