SupplyChain Magazine August 2017 | Page 119

SUPPLY CHAIN very important to make our customer satisfied , and to expect the quality requested within the project .”
“ We don ’ t aim for satisfaction – we aim for perfection ,” adds Tarek Dajani . “ In aiming for perfection and excellence , we then constantly tend to meet the client ’ s requirements . Every client has their own unique understanding and representation of what quality means to their hotel and brand . We always try to match the quality on day one from there , to the finished product .”
In deliberately cutting out the middle men , FEBC now goes direct to suppliers and manufacturers to not only guarantee cost savings , but ensure ongoing positive relationships .
Although suppliers continue to remain an important focus , Chief Executive Officer Imad Dajani explains that it is essential for the business to “ remain aware of supplier performance , experience , the type of level pricing and supplier flexibility , in order to not only add value , but also to offer the right price and performance accordingly ”. With this in mind , alongside the implementation of febcProcure
Outdoor furniture at the Al Zorah Oberoi Resort www . febcinternational . com 119