KATOEN NATIE

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— Anton Colpaert , President and CEO , Katoen Natie Thailand

“ Digital transformation is certainly very important , but we are actually focusing on transformation as a whole . We ’ re adopting radical changes to try and reorient the organisation in a new direction and take it to a new level of effectiveness ,” he says . This broad , holistic approach to transformation is ultimately grounded in the efficacy of its internal culture and change management .

True to its motto , ‘ our people make the difference ’, Katoen Natie Thailand ’ s transformation takes its employees into account at every level . “ The strategy has been , from an early stage , to avoid having a heavy corporate structure . We ’ re very decentralised , so if you can attract the right people you can create smaller , flourishing islands of operations where people can go wild with their ideas so long as they ’ ve proven to be adding to our efficiency , and adding to or creating that maximum value for our customers ,” says Colpaert . This attitude , coupled with a pragmatic approach to modifying operations , helps to ensure that new technologies and strategies are applied with care , simultaneously minimising disruption and ensuring that the added value is maximised . “ We should not forget the

AUGUST 2019