PROCUREMENT
Consumers are always pushing for better , faster services
Communicating is key Consumers are always pushing for better , faster services so supply chain experts must put cut-off times in place so shoppers have realistic expectations of when they will receive deliveries . Additional communication channels between the delivery drivers and customers can help improve this . DHL Supply Chain for example uses SMS text alerts for some of its retailer services to give shoppers up to date information about where their items are .
SMARTPOD APP PROOF OF DELIVERY
DHL has launched the SmartPOD app , which gives DHL drivers and third party hauliers a simple and effective way of capturing real time information , using a smartphone . The app is easy to use and integrates with many popular transport management systems . • The SmartPOD app provides tracking information and proof of delivery , giving improved visibility of goods movement , leading to a reduction in overheads and faster payment cycles .
28 December 2014