PROFILE
will integrate with Stuart ’ s API , so the customer can opt for immediate delivery or a much more precise time . The job is then assigned to a courier , who goes to retailer and picks up the package for delivery . This means that the retailer gets to outsource the tech and the logistics , but gets to keep the revenue and the customer relationship . This is really important because they maintain direct relationship with customers and customer data .”
Stuart ’ s technology team , based in Barcelona , is crucial to the company ’ s success . “ Tech is a huge part of it – being able to have cutting edge algorithms behind what we do , to make the system as efficient as possible when it comes to how couriers are assigned jobs and so forth , is a key part of the proposition ,” says Saenz . Traditionally , delivery companies would find efficiency through meticulous planning of delivery
10 December 2016