WESTMINISTER CITY COUNCIL
on pan-London procurements with other London Boroughs and the Clinical Care Groups . Category Managers support customers in City Management and Communities , Planning , Public Health , Corporate Services , Housing Regeneration , General Construction and Property . To enhance the value that our team creates Category Managers will often co-locate to work in the same areas as the services that they are supporting .
Procurement Services , working in collaboration with the Council ’ s key Services , are driving innovation within their procurements . For example , rather than adopting the traditional parking enforcement approach , the council has adopted the use of marshals , who ensure that drivers park safely can find a street where parking spaces are available and pay the appropriate fee . To support this further , the council has invested in parking sensor technology as part of its procurement strategy , enabling staff to view parking spaces and direct drivers to a street with ample space . Members of the public are also able to download an app created by the council in order to find a suitable space . However , Oliver explains , “ This is all about trying to help people through our parking solutions – however , we do still issue parking tickets and we have a back-office service that is outsourced to NSL that delivers a very efficient service in terms of process and transactions .”
To ensure the delivery of key services , the council currently outsources a number of contracts , such as Agilisys for distributed computing and service desk . BT currently holds the council ’ s managed services contract , in addition to back office finance services ( processing of invoices ), alongside its data centres and essential HR services , as part of several frameworks . “ Outsourcing our back-office functions is providing great efficiency to the council , but also , importantly , these procurements are helping to deliver against our medium-term plan to bridge the funding gap that all local authorities are facing in these times of reduced funding from central government .”
36 December 2016