Reflecting on the company , Bridges believes that DHL ’ s ‘ Certified Specialist Programme ’ is the company ’ s biggest success to date within talent management , which the company will be continuing to develop to ensure cohesion across the business . In addition , Bridges advocates that DHL ’ s strengths when it comes to talent management are , its global presence , its employee journey mapping process and its talent programmes . “ We have defined the moments that matter the most to our employees and this has had a positive effect on onboarding , engagement , retention and productivity metrics .”
DHL continues to aspire to be agile enough to quickly identify competency gaps to deliver training , e-learning , or development programs where needed , as well as utilising these gaps to inform how the company hires the right people .
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