SRM
34 what will happen tomorrow instead of it being the other way around . Data has allowed us to accelerate decision-making , making conclusions to implement changes within the supply chain together with our customers much quicker . Machine learning and data analytics are two of the biggest topics in logistics at the moment .”
DHL Supply Chain provides specialist , proven expertise within a range of different industries . These include consumer , life sciences & healthcare , retail , automotive , technology and engineering & manufacturing sectors . With COVID-19 having disrupted company operations and industries worldwide , De Bok believes his organisation has coped with the pandemic well . “ Some of our sites we had to practically close down in terms of fashion and automotive ,” explains De Bok . “ But on the other hand , we experienced a considerable rise in consumer and grocery retail , and we had to cope with both . In some countries such as the UK , we ’ ve been able to move people between operations which was always a benefit of having all members of staff trained in the same way .”
De Bok believes that one of the biggest lessons he ’ s learnt from the pandemic is again realising that there
“ IT ’ S ABOUT OUR CONSISTENCY IN THE WAY WE OPERATE AROUND THE WORLD ”
— Oscar De Bok , CEO , DHL Supply Chain
DECEMBER 2020