SupplyChain Magazine December 2020 | Page 35

DHL Data Analytics
DHL Data Analytics
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are great people at all levels within the organisation . “ I ’ ve been highly impressed by how people have stood up and made important decisions ,” he affirms . “ I feel that we ’ ve empowered organisations to take decisions , and this was made possible by how we trained our people , the talent of the people themselves and also by having more standardised processes in place . We now have more visibility of data , and this allows us to make decisions quicker than ever before .”
Over the past few years , De Bok has witnessed first-hand the rise in the demand of e-commerce . “ There is a considerable change towards B2B e-commerce just as much as the BTC commerce ,” he says . “ Over the past six months , we ’ ve seen companies having to develop very quickly . There is an increasing need for more flexibility and a trend towards multi-sourcing points . In the light of COVID we have developed a new service which we call the European Fulfillment Network . This network grants our customers flexibility and proximity to the markets . By connecting more than 30 European fulfillment warehouses to a giant
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