ANZ and dispatch flow , particularly from our store network .”
The middleware , in Accent ’ s case , have three applications , given the numerous business divisions – Temando , Fluent Commerce and Shippit – which allow for distributed order management at stores , as well as integrations with numerous freight providers to produce the freight labels and support the multi option freight requirements to make the store process more seamless . Fluent Commerce is used for The Athlete ’ s Foot to manage click & collect fulfillment with their in-store technology .
Its successful next day and same day delivery services is due to its existing relationships with Australia Post ’ s StarTrack Courier and Direct Courier . Being one of the first businesses to roll this capability out nationally across all stores , Accent hopes to ensure its delivery capability is never far from the customer and will safeguard it from online competitors such as Amazon , which recently launched in Australia .
“ Interestingly , some of these purely online players are starting to play around with the physical stores ,” muses Rizza . “ Many Pure online players have or are
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