MASSMART
150 the stakeholder perspective and experience and once again data is king . Through data , the stakeholder is able to see first-hand the efficiencies and both the existing and potential cost saving opportunities that are enabled through technology . For Pike this represents a true turning point , both in indirect spend and in being able to build procurement as a service portfolio . The tools are there to show that procurement and indirect spend is bringing true value to the business like never before , it ’ s no longer just hearsay . “ Procurement needs to be seen as a service department to the business , especially in terms of indirect spend management , which had not been the case previously ,” she says . “ Technology has enabled a rebranding of procurement . With that comes all the good stuff that we ’ ve brought to the table in terms of the digital transformation , such as a capex tool that we are looking to implement in the new year that provides complete visibility and live access to the budget approval process .
“ Again , this is improving the stakeholder experience . Its more efficient and provides them with quality data
JANUARY 2019