MIDDLE EAST enable the firm to provide exceptional customer service that goes beyond expectations .”
“ This can happen when we break down silos , over communicate to customers and provide proactive service levels with their absolute best interest in mind ,” explains Gustafson . “ We will do this through cross development opportunities with operations , by co-locating people closer to the customers they serve and rewarding people for delivering on their commitments .”
Petro Rabigh also plans to increase its employee development , training and planning to ensure everyone successfully obtains their Certified Supply Chain Professional certification as well targeting an 85 % or higher Saudization level and a 40 % rise in the hiring of women . In addition , the firm expects to make a more deliberate effort in its supply relations and strategic sourcing .
“ We will be conducting a major supplier recognition conference soon
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