SupplyChain Magazine January 2019 | Page 26

FANNIE MAE
26

“ I think the key for me is understanding business needs and viewing things from the customer ’ s perspective ”

— Rajeev Karmacharya , Managing Director , Strategic Sourcing and Category Management
Data , machine learning and AI technologies start to filter into the procurement space . “ We have totally digitized contracts and can do a lot more with contract authoring and contract analytics , among others . We have started to test RPA ( robotic process automation ) where it makes sense – and I ’ ll be honest : RPA doesn ’ t always make sense for smaller scale operations , where there is a lot more thinking versus doing . From a business case perspective , the promised land of true digitization is full collaboration and transparency that enables harnessing the full potential of technologies , such as
JANUARY 2019