LEADERSHIP
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AI-enabled technology , organisations can develop deeper and more predictive insights about their business partners to inform their sourcing strategy and risk management activities . This ability generates unprecedented opportunities for organisations to optimise their approach to supply chain management in ways that were not possible before .
Although AI and other technologies can be an important tool for companies , do you envisage any risks arising through their introduction into business operations ? Disruptive technologies generate value for businesses in many important ways . B2B technology platforms enable an organisation to streamline activities and enhance collaboration through the automation of routine tasks , the digitisation of manual processes and the consolidation and centralisation of information . As a result , organisations are becoming more efficient , transparent and collaborative . This shift is enabling a realignment of resources to prioritise the customer experience in ways that were not possible before . But despite the positive benefits of
“AI-enabled technology presents a learning curve as effective adoption requires alignment and training across multiple business areas ”
— Corinne Goldberg Manager , Deloitte LLP
JANUARY 2020