SupplyChain Magazine January 2020 | Page 37

technology adoption , organisations should be mindful of risk . Technology products can be cumbersome to integrate into an organisation ’ s operations if their purpose and use is not well-understood . For many organisations , AI-enabled technology presents a learning curve as effective adoption requires alignment and training across multiple business areas , including deeper linkages with data scientists and technologists . Furthermore , integration of AI presents ethical challenges for organisations with respect to ensuring ethical compliance , mitigating bias when developing algorithms and creating standards to ensure trustworthy AI programmes .
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What considerations need to be taken into account when introducing a new technology into an organisation ’ s routine business processes ? Effective technology adoption requires a comprehensive understanding of an organisation ’ s pain points in order to introduce a technology solution that is fit for purpose . This understanding can be achieved by identifying an organisation ’ s existing level of maturity with respect to technology adoption .
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