DIGITALISATION
“ Big Data in procurement is a huge opportunity and , to a certain extent , remains largely untapped ”
— Nic Walden , UK procurement programme leader , The Hackett Group
50 looking for ways to become even more customer-centric and ensure we keep an eye on what ’ s important to them .”
Due to the rapidly changing nature of the supply chain industry , it can be difficult for companies to manage change effectively amidst constant upheaval . To combat this , Walden believes it ’ s important to assess the value that new technology brings and decide whether there is also the option to enhance existing processes and service offerings . “ When we talk about digital , it ’ s not just technology . We also need to think very carefully about the talent side ,” explains Walden . “ We
JANUARY 2020