“ In India , HCL is a huge brand . People know it just as well as Coca- Cola or Apple . We ’ re at that level over there - a household name ”
— Eric Cohan , CPO , HCL Technologies
hardware vendor , [ nor do we ] rely on one distributor or on one value-added reseller . [ HCL ] has lots of partners globally - be it Dell , HP , Lenovo as OEMs or Insight and Egiss as reseller partners , for example .”
We honed in on that particular element ; the businesses that have struggled the most in 2020 tend to be those that feature very rigid , robust supply chains of yesteryear - the ones that haven ’ t yet evolved through the blessings of digital transformation . HCL had , even prior to COVID-19 , a diverse portfolio of suppliers and partners , which allowed them to quickly respond to supply and demand issues . It ’ s something that , in many cases , business leaders lament , classing a multi-system as overcomplicated and they instead choose to streamline the supply chain by finding an all-in-one solution . In hindsight , HCL , through its sophisticated systems , wasn ’ t overdependent on an individual provider to fuel their business economy . “ All we really needed to do is flex those muscles and leverage all those connections that we ’ ve already established , in order to put [ the correct adjustments ] in place .”
Not to say that HCL Technologies has found the pandemic ‘ easy ’, but it certainly seems to be the case that the company has acted as a trailblazer and shown organisations across the globe exactly how they can transform
23 supplychaindigital . com