HCL TECHNOLOGIES
into agile , resilient stalwarts . Maybe they ’ ll release a guidebook one day .
On the question of digital transformation being accelerated by a decade during 2020 , Eric wasn ’ t so sure . “ The suggestion that we ’ ve accelerated by that vast amount of time implies that the COVID-19 made us invent futuristic technologies - in reality , though , we haven ’ t .” Organisations were forced to adapt their technological arsenal and adopt new norms and values but “ most of the capabilities that our customers are asking us to develop and accelerate are not necessarily , new and innovative ; it ’ s more about how we can apply existing technologies to remoteaccess purposes . I would say that not
24
“ HCL had a couple of major themes of issues to deal with , with COVID . One was enabling our employees , which was indirectly an effort to extend our support to customers ”
— Eric Cohan , CPO , HCL Technologies
JANUARY 2021