ONPROCESS TECHNOLOGY
This is because in many non- or partlydigitised service supply chains there ’ s a lack of internal coordination and cooperation , Lemanski explains . “ This leads to a silo mentality , where decisions are made in isolation . Plus cost savings are also hard to achieve where there ’ s no clear central purchasing strategy .”
OnProcess addresses such problems by leveraging Industry 4.0 technologies , such as internet-of-things ( IoT ), robotics , virtual reality , artificial intelligence and big data . Through Agora , it combines synchtech to automate and augment post-sales service operations . “ We also gain insight into new ways of working that can benefit the customer ,” Lemanski says .
This ability to deliver significant gains through digital transformation feeds the company ’ s evangelical zeal on digitisation , which is summed up by its ‘ Go Digital ’ vision .
“ Our aim is to energise employees , delight customers , to innovate , while consistently deliver solid financial returns both for our customers and ourselves ,” Lemanski says . The company also has a loftier mission : to power the world ' s circular service supply chains .
Since the beginning of time , supply chains have been linear - ‘ take , make , use and throw away ’. This might have kept the wheels of industry and commerce turning for millennia , but it has also ended up poisoning our planet . “ When I started in this industry 20 years ago bits of kit were manufactured in factories , went through a forward supply chain , were sold through some sort of retail network , then ended up in the bin or landfill after they had been used ,” says Lemanski .
The circular supply chain is an antidote to this because manufacturers and distributors recover products and parts from the field when no-longer needed and re-purpose them back into the value chain either as raw EXECUTIVE BIO
OLIVER LEMANSKI
TITLE : CEO INDUSTRY : SUPPLY CHAIN LOCATION : UNITED KINGDOM
Oliver Lemanski is CEO of
OnProcess where he is leading the company into its “ Digital ” chapter , providing technology solutions that drive the world ’ s circular service supply chain . Prior to this , Oliver was Managing Director EMEA for five years at OnProcess , successfully driving year-on-year growth in the region while establishing strategic relationships with Elekta , HPE , Cisco , Varian , SAP Ariba and others . Before OnProcess , Oliver held senior management positions at TNT Express where he led its Global Service Logistics business , and at MGH Consulting and Accenture Services where he worked with leading brands to define and execute their Aftermarket strategies .