FIVE MINUTES WITH ...
Q . AND THE MOST REWARDING ?
» Hearing directly from our customers , from executives to users on the warehouse floor , after our solutions have gone live about how we helped them . Sometimes our solutions help identify problems they didn ’ t even know they had .
For example , our virtual warehouse solution might help them understand how they can use space more efficiently , and increase the useful life of the facility . It ’ s also nice when that happens . Of course , in a sales role it ’ s always nice to conclude a deal , but the most rewarding aspect for me is seeing the promised - and unexpected - benefits delivered .
Q . HOW HAS THE PANDEMIC CHANGED YOUR ROLE ?
» The situation remains volatile , as we ’ re currently seeing with another wave of Covid sweeping across Europe . As for many people , there ’ s now a higher proportion of remote contact with customers and colleagues , but the fundamental job of identifying , designing and delivering solutions remains the same .
The pandemic has certainly driven some market changes , including accelerated growth in online fulfilment , a focus from customers on supply chain resilience
22 January 2022