DAMCO VIETNAM & CAMBODIA

AUSTRALASIA differentiate Damco from other peers in the industry .

“ The International Graduate program is a key training program for us ,” said Mr . Civardi . “ For Damco , talent management is an absolute must-win battle ,” he confirmed , explaining that , “ We put a lot of focus on promoting from within and on creating opportunities for our people . Ensuring senior management focus on the process to identify and nurture our many local talents is of vital importance for the short-term success and long-term sustainability of the organization .”

Maintaining a healthy relationship with Stakeholders Damco is known for mainly collaborating with two-tier firms such as suppliers and customers . A considerable portion of the company ’ s customers are vendors or shippers who export substantial volumes of goods mainly to Europe and the United States . In an effort to foster good working relationships , Damco systematically runs vendor workshops for these global customers whereby all vendors are put together in the same room and various requests are discussed , including specific aspects in which Damco can help to increase performance for deliveries . These workshops have been put in place to help ensure that the customer ’ s voice is completely heard and addressed with vendors . Pragmatically speaking , the shipper ’ s satisfaction ( measured by the SSS , or Shipper Satisfaction Survey ) is determined and feedback is given to help create a culture of continuous improvement .

– Managing Director Marco Civardi www . damco . com / 99