utilise the software that would support the vendor performance management transactions . This has been undertaken just in the last 12 months and has been one of the best-received programs we ’ ve ever rolled out .”
“ I mean that in the sense that engagement by the business units , staff and managers has been exceptional in terms of embracing the methodology that PwC brought to the table . The tool supporting the methodology has also been widely accepted and is providing us with the reporting that we need to really be successful .”
But although BCLC ’ s new , more streamlined means of operating saw the company take away a net profit , after prizes , of $ 2.4 billion last year , Bolen is adamant it is