SUPPORTING LOCAL COMMUNITIES
AFRICA
“ There are many untapped opportunities that we are focusing on in the region , particularly with commodities and perishables which need our expertise ”
— Serigne Ndanck Mbaye , DHL DGF and Cluster Head for Ghana , Cote d ’ Ivoire and Senegal
243 eases the life of our customers . We are truly at the forefront of digitalisation and logistics innovation ,” he continues . “ We also have a competitive advantage through DHL Interactive , which is our front-end tool that offers end-to-end shipment visibility . Customers can access its three functionalities : booking online , tracking the shipment process and customised reporting , which is automated based on customer requirements .”
Additionally , housing a fully scalable warehouse management system , as well as an app to track shipments , the company is not one to rest on its laurels . From a sustainable viewpoint , DGF has also implemented a paperless solution by installing its electronic document management tool . This has enabled documents to be dematerialised , as part of its Go Green Initiative to reduce harmful emissions .
SUPPORTING LOCAL COMMUNITIES
Whilst the business promotes partnerships with local companies which are trained in data management , tools and logistics , DGF also outsources a num-
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