SATELLITE THE FUTURE NAVIGATION OF THE TECHNOLOGY WAREHOUSE to disappear altogether . Instead they may become leisure destinations designed to engage and immerse customers in the brand .
Dovetailed with this is the rise and development of ‘ click and collect ’ a term that was almost unheard of a short while ago , but now it rolls off the tongue like any other everyday expression , such is the current speed of change . So how do retailers and other warehousing and distribution businesses cope with this shifting landscape ? It ’ s clear that flexibility is paramount . So it means investing in light , agile and scalable forms of technology , but also investing in the workforce . Despite the move towards automation in some areas , many other businesses are discovering that people are still the strongest , and also the most adaptable resource ever .
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