The great enabler
HP INC .
structures , systems , logistics routes , supplier relations and organisational structures , and to do it in under a year was a huge achievement for the company .” HP also had a 76-year legacy to honour , an identity and hallmark of quality that is vitally important to keep intact . Transition complete , the new company is already starting to reap dividends from a more flexible , agile supply chain setup , backed up by what is still a $ 48 + billion Fortune 100 organisation . “ What has changed the most is our agility and how we are running our company ,” Schmitz adds . “ Before the separation our strategy was extremely broad , ranging from cloud services and software to various products , but now we are focused on two major franchises – personal systems and printing .”
With fewer organisational layers to navigate , quick decision making between strategically-aligned senior management has facilitated flexible , rapid development . A more nimble employee base of approximately 50,000 compared to 300,000 under Hewlett-Packard has also helped create a leaner organisation .
If HP needed any more proof that progress is being made , Gartner has listed its global supply chain as the 17th best in the world with a perfect 10 in corporate social responsibility , identifying the company as a long-term leader in this area . Not only is HP delivering satisfaction for customers receiving its products , but also economic and social empowerment for the communities in which it operates .
The great enabler
The supply chain is an important enabler in a number of areas , from customer satisfaction and cost effectiveness to cash flow and sustainability .
The ultimate result of a world class supply chain operation is to deliver numerous benefits to customers in terms of efficiency , reliability and cost , whether these be corporate clients running large scale business operations or a consumer ordering the latest HP PC or printer .
Schmitz and his team keep close tabs on net promoter scores ,
78 March 2017