UST
“ I DON ' T WANT MANUFACTURERS TO OVERREACT AND JUST DROP OFFSHORE MANUFACTURING AND ALL THE GREAT THINGS THAT WE ' VE DONE ”
JONATHAN COLEHOWER GLOBAL SUPPLY CHAIN ` STRATEGY PRACTICE LEAD , UST not just create the technology , it guides the organisation every step of the way and provides ongoing support .
“ I think that ' s one of the reasons why UST has such long relationships with its customers , “ says Colehower . “ I think the average relationship is about 13 years with a client and there ' s a reason for that – it ’ s because we ' re able to continue that level of nurturing and support and adding value to the business .”
Operational planning As well all know , you can ’ t operate a global supply chain without proper planning . Colehower ’ s approach is to address each problem by getting to know each client architecture and an environment that supports this strategy . That ' s what I consider to be a 360-degree view of our customers . We ' re not just looking at it through a strategy lens or a technology lens – were able to complete the whole picture .”
Something perhaps unique to UST – and certainly one of the many reasons for the organisation having a loyal band of long-term clients – is that they go on an end-to-end journey with clients . UST does supplychaindigital . com 31