In today ’ s global economy , supply chains are at once critical to an organisation ’ s success and highly vulnerable to disruption . Increasing demands are being placed on organisations as a result of changing customer and patient needs and expectations . The increasing frequency of disruptive economic , environmental and social events work to compound this .

By focusing on developing the right capabilities , whether around product launch , strategic sourcing , manufacturing , technology or your distribution network , a high-performing supply chain can contribute significantly to differentiation and service excellence . It sounds like a tall order , but our research demonstrates that leading organisations manage their supply chain as a strategic asset to drive differentiation and boost performance , manage cost and profitability .

Once you have identified your current capabilities , you can use these questions to figure out what ’ s needed to make the next step change , ultimately using your supply chain as a strategic asset to develop your ‘ right to win ’.

Are we using the right metrics to drive performance and improve customer and patient experience ? www . pwc . com . au

How well do our internal teams work together ? How can we collaborate better with suppliers to optimise their prootability and minimise your costs ?

To have a deeper discussion about strategic supply chain management , please contact :

Oliver Sargent Partner – Supply Chain and Procurement Leader + 61 ( 0 ) 428 252 759 oliver . sargent @ pwc . com