SupplyChain Magazine November 2015 | Page 11

HOW CAN 3PLS AND 4PLS IMPLEMENT COLD CHAIN LOGISTICS ?
proper environment and equipment to maintain a civilized level of comfort . This equipment includes proper clothing and gloves , as well as a reasonable schedule that controls the amount of time an employee is exposed to the elements . OSHA standards may not be adequate , so supervisors should pay close attention to employee error ratios and make necessary adjustments to maintain consistency of their cold chain operation . At times productivity has to be sacrificed for quality of service .
Customer satisfaction is key When it comes to cold supply chain management , customers are looking for quality and consistency , rather than speed of delivery . Human interaction is necessary to monitor and document that proper benchmarks are hit and
When it comes to cold supply chain management , customers are looking for quality and consistency , rather than speed of delivery that scheduling is maintained . Something to note is that in different countries standards vary and expectations differ . For example , customers in the United States will not buy melted ice cream or soft ice cream , but in many places around the world retail POS predicates customer expectations . In other words , soft ice cream may be the norm . The demand for cold supply chain perfection has transformed over time , and continues to develop . Increases in the sophistication of products- quick serve , ready to eat and pharmaceuticals- have led to more informed customers ; and therefore , higher standards .
Thus , companies looking to implement cold chain logistics need to evaluate customers , available resources and technology in order to understand their capabilities and restrictions . Many existing companies have developed successful and exemplary cold chain logistics that properly address these issues and continue to modernize the industry as a whole . Experience is king when it comes to tackling the intricacies of a cold chain .
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