DHL SUPPLY CHAIN SHARES ITS VISION
‘ The information that is collected about customers and products across different channels will be shared and aggregated across regions . This insight will lead to better product development processes , lower cost supply chains , aggregated procurement and standardised experiences ’
Omni-channel technology will lead to better product development processes and lower cost supply chains experiences , tailored locally .
The key enabler to make this happen will be the move to European structures for demand management , procurement and the supply chain , which will mean having a top-level overseeing team rather than one at grass level so a European team rather than country level .
We are already seeing this trend in consumer electronics and mobile network operators , and it is likely to be a standard structure in the next three years .
Collaboration comes of age To stay ahead of the game , businesses will use their customer , product and operational insight to drive collaboration with manufacturers , distributors , enablers and across industries , creating new opportunities
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