SupplyChain Magazine October 2017 | Page 107

USA
A shot of the intermodal dispatch floor with Jonathon Krystek and Kristy Knichel
the possibilities for its future .
“ I don ’ t want to grow too fast , but I think we can grow $ 5-10mn a year with this new focus on the diversity end of it ,” says Knichel . “ I have a goal to get my company to $ 100mn in the next six to 10 years . Larger customers are noticing us now , and we can offer the kind of service you might not get from a bigger logistics provider . They will get special attention from us , and they have the luxury of speaking to the same
person every time we communicate .
“ All companies have to be able to streamline things and become more efficient , and that includes listening to customers ’ needs and providing what they need , if not more . When people ask why I ’ m successful , I say it ’ s because of my people . I ’ ve surrounded myself with better people than me , and taking care of them keeps them here . That has grown the business tremendously .”
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