Kevin Overdulve
the customer studies performed by Deloitte across several industries : “ In a lot of the B2B , or B2B2C environments , reliability is really the number one service expectation and , if you can excel at that , it really gives you a competitive edge ; the second one is flexibility , with customers wanting to be able to change orders or service requirements depending on the situation at hand ; and the third one is the visibility and transparency element .” This visibility component is not only a customer demand . For most of Deloitte ’ s clients it is a key enabler to gain greater insight in the way how their supply chain actually operates , giving rise to opportunities related to efficiency , rapid responsiveness and lower amounts of capital employed .
Digital transformation is supporting all three of these observations , but particularly the third factor . Adding the AI component to the equation , the ability to analyse and create actionable insights from disparate and sizeable data sets drives a new wave of designing , planning and operating the supply network of tomorrow . Overdulve sees AI as an enabler of a future where 21
EXECUTIVE PROFILE
Kevin Overdulve
Kevin is a leader in Deloitte ’ s global Supply Chain practice , with 13 years of experience advising multinational clients on supply chain strategy , Logistics & Distribution , and Digital Supply Networks . He works across industries , with the majority of his clients residing in the CPG and manufacturing industry . Before his current tenure of eight years at Deloitte , he worked for other global consultancies , always with a focus on supply chain management . Kevin holds a M . Sc . Business Engineering and an MBA in Supply Chain Management .
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