P & O FERRYMASTERS
Investment in TMS has increased effeciency in supply chain chain management practices and drive increases in sales . Bas Belder said : “ What we learned from the scan is that we have the skillset available across our teams but do not always use the best tools to aid our relationships with customers . Since then our focus has been more about opportunity management and how to achieve it .
“ The new tools make sure that we have a unified approach to customers which means that instead of working in fragmented cells we actively share opportunities with our teams . It means that we can gather expertise from other team members in specific domains ; we make sure that we all speak the same language , have the same approach and that team members can contribute more actively throughout the organisation .” With the better-quality processes P & OFM is
70 September 2015