TRAILBLAZER
Menear added : “ We at the Home Depot know Carol firsthand as an inspiring , strong , values-based leader . I ’ m confident she ’ ll carry that same great leadership to UPS .”
Committed to ‘ Better , not Bigger ’ Discussing her return from retirement , Tomé said : “ The [ UPS ] stock price had been flat for about six years . I ’ m like , I think I could get in there and swizzle the business model a little bit and create some value .”
“ I like to make money ,” added Tomé . “ I have a pretty good track record at it . I thought I could really move the needle here , and that would be fun .”
Continuing the momentum of departing from typical UPS practice , Tomé began as she meant to go on - ‘ shaking things up ’. From implementing review boards and divestitures to same-day delivery , sustainability , diversity and inclusion , employee development , and local philanthropic engagement , Tomé has been working to change the way UPS operates to promote its strategy of being a customer first , people-led , and innovation-driven organisation .
Faced with the outbreak of COVID- 19 and the eventual distribution of the vaccine , as well as rising market demands , and the company ’ s commitment to change for the ‘ better not bigger ’; from the off , Tomé was faced with world-changing challenges in her first 100 days as CEO .
18 September 2021